Social media community guidelines

Our social media channels are for anyone who believes in our vision of ending the need for food banks in the UK, including our supporters, people with lived experience of hardship, their families and our volunteers.

We’d love you to share stories, experiences and comments, and join us in the fight to end hunger in the UK. To ensure our social media channels remain an inclusive, safe and welcoming environment, please follow our rules.

Do not post things that:

1. Are derogatory, offensive, unlawful or abusive to others.
2. Reveal any personal, sensitive or confidential information.
3. Are spam (posts containing the same message posted multiple times).
4. Contain allegations and defamatory or insulting comments about named individuals or organisations.
5. Advertise products or services for profit, gain or that are not associated with Trussell.

We have a zero tolerance approach to discrimination, abuse and hate speech of all forms on our channels – such content will be reported to the platform and users will be blocked from our channels. We reserve the right to hide, remove and report any posts that do not adhere to our guidelines or those that we think are potentially inappropriate or offensive. We will block users who consistently fail to follow these rules.